OK – here’s the good and bad that I’ve gathered today.
An anonymous comment from “Old TV Tech in Williamsburg”
I was having some intermittent reception problems receiving KWWL prior to today. Some days, the signal was non-existant and the next day it would work properly. KWWL analog signal was always strong. All other channel’s digital and analog signals were strong and steady. I was positive the problem would be solved when the digital signal was switched to VHF channel 7. I was correct. The signal is now 92% to 95%. I have assisted 4 other Williamsburg residents correct problems today. In each case the tuner was not properly set. However, 2 people had antenna problems they didn’t know existed that was casuing poor signal strength. One was a quick fix but the other will require a nimble technician to adjust the antenna after the snow and frost disappears. Not me! I gave up roof and tower work about 10 years ago.
Thanks, KWWL for a job well done.
An e-mail from Michelle:
For the sony tv (which has the digital tuner in it)… I had to remove the antenna wire from the dish network receiver and connect it directly to the tv and run the add digital stations. I have them all back.. The only issue now is that instead of 7.1, 7.2, 7.3…. I have 7.3, 7.4, 7.5.
For some of our dish viewers, an anonymous comment:
I had remove the antenna wire from the dish network receiver and hook it up directly to the tv. Then I re-ran the setup. I got all my channels. I re-connected the antenna back to the dish and everything works…
From a viewer in Solon:
What I ended up doing was to combine two antennas….I used my old rabbit ears AND a brand new Digial flat Amplified antenna. I took the flat part of the antenna off (put it back in the box) and connected the rabbit ears (extended about 1/2 way and pointing in a v-shape towards Rowley) to the amplifier part of the antenna, then reset my scanner to the factory settings, rescanned my channels and presto it worked.
Here’s two more tips from our engineers:
DirecTV and EchoStar systems that have built in ATSC tuners either won’t pick up the main or sub channels or nothing. This is a completely different issue from re-scanning. DirecTV and EchoStar receive OTA channel mapping over the Satillite that is provided by Tribune Media. Tribune Media has been alerted to the problem, but no word on how long it will take to correct.
Another major issue has been receivers that won’t let go of the old UHF channel and won’t accept the new VHF channel. If you have tried rescanning and still aren’t getting anything, try doing a “FACTORY RESET.” Password to do it is 0000 on most brands.
Another thing to look forward to — within the next few months we will be installing a new transmitter that will increase our signal. Right now we are broadcasting at about 5kw and with the new transmitter it will be about 30kw.
That’s all I have for right now. All of the questions you have posted or e-mail have been passed along to our engineering department. But remember, there isn’t always an easy fix. Antennas are a tricky science and even someone living a few houses down may have a different experience than you do.
Keep the suggestions coming!