Coming soon to Black Hawk County residents: the ability to text message 911.
The Black Hawk County 911 Service Board announced today it is the first in the nation to successfully receive text messages sent directly to 9-1-1.
The service was developed to meet the needs of residents with speech and hearing impairments. Currently, they use relay call centers or specialized communications devices.
But, the new service is not meant to replace the preferred method of calling 911. A regular phone call allows the operator to communicate more quickly with the caller. But, the new option will also benefit anyone in a situation where they aren’t able to make a phone call.
Right now the text messaging service is still in the test phase, but they plan to unveil it to the public in July.
Posted under Web/Tech
This post was written by jjarvis on June 9, 2009

